Hilton Grand Vacations Club, LLC and Diamond Resorts International Club, Inc., are the exchange agents. Free transfer to the airport at participating beach hotels. 2/23/2018 Previous review. Dear Michael,Thank you for your comments. I had been on an island tour with my friends that ended abruptly thanks to Fatima and her security guards. Dear Raymond, I want to thank you for taking the time to write about your experience on behalf of our entire team. Discover your own oasis with a private terrace to relax, rest and renew your energy. Interested in exploring the island? Our favorite part of this property were the free excursions that were provided each day. San Gervasio, site of Mayan ruins, is around a 35-minute drive. And with just 56 rooms, the atmosphere feels intimate -- though limited on-site features (a small outdoor pool and a restaurant are a bit of a downer). Meli Cozumel is a resort that caters to both families and couples, making it a versatile option for your vacation. Weddings - The Explorean Cozumel - La Coleccin Resorts Marketplace Your little home in Cozumel offers everything you need for the vacation of your dreams. I asked the front desk multiple times about it and they gave different reasons each time but the issue was never revolved. Top 4 Yoga Retreats In Cozumel, Mexico | Trip101 Response from Walter Cordova on Mar 16, 2023. The shows in the evening were entertaining and just the right amount of time. They take great pride in their jobs. The nearest attraction is Chankanaab Beach Adventure Park, which offers dolphin swimming and other family-friendly activities and is just a four-minute drive. But the big negative is that the beach is virtually closed. Impeccably designed, these welcoming resort accommodations feature a comfortable sitting area and a private terrace with jungle views - as well as modern perks like high-speed Wi-Fi. The servers and bartenders all asked if we were celebrating something, and made an extra effort to make sure that we had a wonderful honeymoon. Click on Terms and Conditions for more details. We appreciate all comments, whether they are positive or negative, as they help us to improve our services and ensure that we meet the expectations of our guests.We are sorry to hear that your experience at our hotel was not up to your expectations. The temperature stayed around 78-80 and was miserable for sleeping. Response from The Explorean Cozumel on Dec 5, 2022. Walkways to the rooms were uneven, missing some pieces too. Locals outside property and other visitors say its been closed for two years bc they owed government money, the staff wouldnt comment and its not transparent on their website. Ideal for families, this Cozumel timeshare offers bungalow-style accommodations with jungle views, a resort-style pool and private beach club, plus access to the exceptional amenities at Fiesta Americana Resort next door. For families looking for an all-inclusive, upper-middle-range beach vacation in Cozumel, it doesn't get any better than the 218-room Sunscape Sabor. Look no further! The Explorean Cozumel is an interesting option for a dive getaway. Enjoy perks like FREE extras, upgrades, and discounts you'll only receive by booking with Apple Vacations. The staff were great, restaurant, reception, everyone! Also it needs a little TLC. Dear Lubov, We truly appreciated your review, and we are happy to know you had a great time with us.We look forward to welcoming you back soon!Warm regards. But if you're only staying one night, one hour is too long to be processed. We hope to have you back and change your perspective about us.Kind regards. Despite COVID, I felt safe everywhere because The Explorean staff was taking the safety measurement in the best way possible. LEARN MORE. Seven-night minimum stay required. Carretera a Chankanaab km 7.5 Zona Hotelera, 77600 The Developer/Seller of LV Tower 52 Vacation Suites is: LV Tower 52, LLC, located at 100 Crescent Court, Suites 260, Dallas, TX. Armond, always was enthusiastic and lead aqua aerobics and volleyball!! The Explorean Cozumel All Inclusive . The Explorean Cozumel resort. As soon as I arrived the staff did not explain anything about my amenities. 18 out of 432 reviews" ", Rating 2 - Terrible. The hotel has a lovely, but rather small, outdoor pool surrounded by lush greenery and featuring an attractive pool deck with chic and comfortable umbrella-shaded loungers. Traveled with group, Traveled with family, Response from The Explorean Cozumel on Jun 26, 2023. Barely a 3 to be honest. There are several dining options, from buffet to a la carte, and several bars with ocean views. The free daily excursions that were included were also great! This means you get a tucked-away jungle setting, along with use of the sister property's beach area and . . Dear Luca,Thank you for your notes. Response from The Explorean Cozumel-All Inclusive on May 9, 2023. You just show up and dive! The activities and the guides are amazing! There's also a hot tub. Love the people!! What a shame! But what makes it so different from other resorts on the island or nearby Riviera Maya? There is a PADI-certified dive shop on-site if you want to explore the coral reefs. Also, I truly appreciate that you recognized all our team, they already know about your kind word. The property is outdated, the food was really bland and the room was just okay. Explorean Cozumel Review - Get Away Today Yes, send me expert advice, handpicked recommendations, and tips for my family. Pricing is without promotions and discounts and subject to change. If you are considering The Explorean, a good comparison might be InterContinental Presidente, or check out all the Cozumel all inclusive packages. For what I paid I shouldve never been treated so poorly. Almost all of the staff is friendly, tentative and helpful we really felt like we were part of a big family. The all-inclusive rates include all meals at the on-site restaurant, which serves regional fare for breakfast, lunch, and dinner. As a convenience to Owners and Guests, Hilton Grand Vacations offers names of and/or lists of providers who have indicated they would be able to provide products and/or services to Owners and Guests. ST38921 and ST37308; California CST#2114968 Cozumel, This all-inclusive resort has direct access to the crystal clear Caribbean with snorkeling opportunities not far from the beach. Staff were incredibly warm and welcoming, always ready to help and answer questions. Special shoutout to Carlos, an activities director at Fiesta. Hotelera Sur Carretera a Chankanaab km 7.5 Zona, Cozumel, 77600. We are glad to know you enjoyed our daily activities, we will let our staff know about your comments.Hope to see you again very soon.Kind regards. On the property, you can relax by the swimming pool or participate in some of the daily scheduled activities. Warm regards. Rating 10 - Excellent. Someone did come to look, but again, it never cooled off. Our all-inclusive concept will allow you to enjoy a beautiful room, gourmet food and drinks, as well as one daily activity per person in this wonderful natural environment, for example: Snorkeling Playa Uvas, tour to El Cielo, excursion to Dzul-Ha, among others. 272 out of 432 reviews" ", Rating 8 - Good. The staff was very friendly and the food was good. Similar to Cancun, Cabo, and Playa del Carmen, Cozumel is a hot spot for travelers, but it has a more laidback and casual feel than the other locations. We got sick eating at the Fiesta resort next door which was part of the access to guests at the Explorean. Early check-in/late checkout subject to availability. Response from Walter Cordova on Mar 11, 2023. Our resort will guarantee an unforgettable stay. Sep - Nov. $144. Dear Ms. Bonnie,I am writing to apologize for your bad experience during your recent stay with us. One concierge was pushing us constantly to watch a presentation and even called our room one night about 8 pm to ask for the 4th time if we would attend; my husband firmly but respectfully said no and not to bother us again. The food is good the pool are not the best and the bar closes at 10:45 so if you are looking for a party not the place. The rooms were very basic and pretty rustic. We have a warm relationship with the staff. The Explorean Cozumel - All Inclusive - Expedia The Explorean Cozumel is a new all-inclusive resort concept in Cozumel, Mexico. Pier pick up for The Explorean Cozumel utilizes the pier of Fiesta Americana. Beyond the beautiful grounds of this Cozumel vacation resort youll find the bustling town of San Miguel and the largest coral reef in the Americas just offshore, making it a great place to start any Mexican adventure. If there is anything else I can do for you, please do not hesitate to let me know.Sincerely, Response from The Explorean Cozumel All Inclusive on Jan 25, 2023. Conclusion: restaurant and rooms are excellent, property needs a lot of maintenance. This on-site restaurant is located just beyond the hotel lobby, overlooking the swimming pool. Away from the property, guests can take guided expeditions such as hiking into the jungle, biking the island . We were unfortunately put off by the concierge trying to sell us a time share after politely declining many times over. The Explorean Cozumel All Inclusive - Booking.com Your "little home" in Cozumel offers everything you need for the vacation of your dreams. The resort is right on the beach but the Explorean is in the woods which I liked because you got the best of both. Are you dreaming of a romantic vacation in the tropical paradise of Cozumel, Mexico? Property was very much run down, the pool floor was missing some pieces, so you could easily cut your feet when walking inside. If you are looking for a place to host a conference or have a destination wedding, Cozumel Hotel & Resort has venues that can host up to 500 people. The resort itself was peaceful, comfortable, and beautiful. Adventure city | The Explorean Cozumel We used the facilities at the fiesta Americana more. Call from USA (312) 757 - 6167From Mexico dial 987 - 119 - 3731 WhatsApp Free International text and calling +521 - 987 - 119 - 3731, Certified / Fun DivesPrivate ChartersDiscover SCUBAOpen Water CertificationAdvanced Open Water CertificationRescue Diver CertificationNitrox Certification, All-Inclusive ResortsCozumel HotelsBest ValueFind UsClassroom FAQDiving FAQTravel FAQ, Scuba Schools International | Professional Association of Diving Instructors |Divers Alert Network | World Recreational Scuba Training CouncilNational Association of Underwater Instructors | Scuba Diving International | British Sub-Aqua Club, The Explorean Cozumel is an interesting option for a dive getaway. Most staff nice at each. For food and drinks, there are multiple restaurants and bars to choose from, including a self-serve bar. We found out later that they offered them at different times, but they don't give you an option, so that everyone has a chance to go. 10 Best Adults-Only All-Inclusive Mexico Resorts 2023, 10 All-Inclusive Resorts in Cabo for Adults Only, Top 10 Playa del Carmen All Inclusive Adults Only Resorts 2023, 10 Cozumel All-Inclusive Adults-Only Resorts 2023, Hyatt Zilara Rose Hall Reviews: Jamaica Adults-Only All-Inclusive Resort, Breathless Cancun Reviews: Party at this Adults-Only All-Inclusive in Mexico, Secrets Royal Beach Punta Cana Reviews: What You Need To Know. Your digital concierge, I'm ready to support you in whatever you need, such as attending your requests, clarifying your questions and most importantly, making your stay unique. If youre seeking a vacation filled with adventure and relaxation, Cozumel Hotel & Resort by Wyndham is a fun choice. For the best room deals at The Explorean Cozumel, plan to stay on a Tuesday or Thursday. Your Explorean Cozumel Resort scuba package includes: Captain Victor has 30+ years working on boats in Cozumel, Divemaster Raymundo hasover 10,000 dives in the Cozumel Marine Park, 200BAR / 3000psi Air-filled aluminum 80CF cylinders, 60-70 minute minute surface interval between dives, Complete setup, cylinder swap, and clean up of gear, Scuba certifications available for an extra fee, Cold water, fresh fruit, snacks on board the boat, Rain jacket provided in the event of rain, Cleaning and overnight storage of personal gear if you are diving multiple days, Nitrox is available for an additional fee of $10 per cylinder. If not, the beach serves as an excellent opportunity for snorkeling. Could rotate menu more. Sister property well maintained,easy to access both had decent food. Nice pools. While Occidental Cozumel is primarily a family-friendly resort, it warmly welcomes couples seeking a romantic retreat and features an adults-only pool so you can relax in peace. Expedia, Inc. is not responsible for content on external Web sites. Everyone was so nice and helpful. Greetings. We would like to assure you that we take your comments seriously and we will take steps to address the issues you mentioned.We would love to have the opportunity to welcome you back to our hotel very soon.Sincerely, Response from Walter Cordova on Mar 6, 2023. Wake up to the sounds of nature and let the sun's rays shine in your comfortable bedroom. The cozy casitas at The Explorean Cozumel All Inclusive offer everything you need to feel at home during your stay. The staff is what makes this place great and the excursions. The 306-room Iberostar Cozumel is an all-inclusive, mid-range family-friendly resort that is a haven for scuba divers on the southwestern coast of Cozumel, with the world's second largest coral reef just off the resort's beach. In fact, I lived in Cozumel a number of years before I finally realized the location of The Exlporean. The Explorean welcomes both group travelers and couples seeking a romantic getaway. The Explorean Cozumel - All-Inclusive. There are no TVs here, which might be a problem for some, but most guests indulge in unplugging. Hello Timothy, thanks for staying with us at The Explorean Cozumel All Inclusive, we really appreciate your comments because we are always working to offer you a better service.About the beach club, our corporative team is diligently working to solve this situation. Disclaimer: This content was accurate at the time the hotel was reviewed. We are pleased to know that you liked the atmosphere of our hotel. I also dont want to leave out the one place along the ocean which would be absolutely amazing, is closed down, such another let down. However, since Cozumel doesnt have nearly as many resorts as Cancun, some of the all-inclusive resorts on this list are also family-friendly. Address: Carretera a Chankanaab km 7.5 Zona Hotelera Sur . Dear Kimberly,Thank you for your feedback. We hope to welcome you soon again.Kind regards. Explore nature, its beautiful beaches and reefs, the Mayan ruins, the colorful towns and the infinite attractions and outdoor activities from the comfort and luxury of The Explorean Cozumel. The 10 best resorts in Cozumel, Mexico | Booking.com The Explorean - Cozumel, ROO - Yelp From indulgent spa treatments to thrilling water sports, these resorts provide the perfect backdrop for relaxation, adventure, and romance. Manual the server in the restaurant made our trip! This casita features one king bed and a small living room. 6 out of 432 reviews" ", Liked: Cleanliness, staff & service, property conditions & facilities. Part of the unique offerings here include wellness options like meditation, yoga, and ecstatic dance. Our waiter Miguel at Fiesta was awesome and kept us laughing. The Explorean Cozumel - Tripadvisor Relax on the private beach, indulge in water sports, or pamper yourself at the on-site spa. Liked: Cleanliness, amenities, property conditions & facilities. Room was very nice and comfortable. Comfort takes on a whole new meaning as your cares melt away and you give in to the island charm that makes Cozumel so special. We had no hot water. The Explorean Cozumel All-Inclusive combines relaxation and adventure with a majestic charm that makes your visit to Mexico's largest island truly unique and utterly unforgettable. Dear Luz, thank you for letting us welcome you, and I offer you a big apology for the damage that our complex presents, we have already started working on them, and we always want happy and safe guests. Visit Family Vacation Critic on Instagram! I dont think a fitness instructor and school teacher who were both American citizens. We also want to thank you for your notes since this helps to improve in all of our areas.Hope to have you back very soon.Kind regards. We apologize for any inconvenience this might have caused you. Not having the restaurants on the beach was a disappointment. About Us Contact Work With Us Contact An Agent. The staff were as friendly as ever this trip, but were restricted in that they had to stay in zones by the supervisors. Located just 12 miles off the Yucatan coast, Cozumel delights with pristine diving sites and warm, sandy beaches - perfect for your next all-inclusive vacation. The Explorean Cozumel - Cozumel Resorts - La Coleccin Resorts Marketplace Two popular destinations are Cozumel and Cancun, but which is the better choice? The Explorean Cozumel from $148. Cozumel Hotel Deals & Reviews - KAYAK The pools were in bad shape and needed resurfacing (tiles missing everywhere). The beach area was desolate. Our team of parents and travel experts chooses each product and service we recommend. The only reason my stay wasnt a perfect score is because the beach club was closed (and has been for quite some time, according to other reviews). Tip as you see fit according to service its hit and miss. THE 10 BEST Hotels in Cozumel 2023 - Tripadvisor When it comes to Cozumel all-inclusive adults-only resorts, Secrets Aura Cozumel tops the list. The Developers of South Carolina timeshare interests are: Ocean Club Vacations, LLC, Ocean 22 Development, LLC, HHI Development, LLC, 1600 Development, LLC, and 1776 Development, LLC located at 1000 2nd Avenue South, Suite 310, North Myrtle Beach, SC 29582. Kind Regards, Response from The Explorean Cozumel on May 29, 2023, Hi, dear, Jessica,Thanks fro your rate and fedback.Regards, Response from The Explorean Cozumel-All Inclusive on May 9, 2023, Dear, Patrick, thanks for writing us, the Explorean offered excursions as All inclusive package, we wait for you, for creating more experieces as you had that time with us.Regards, Response from Walter Cordova on Apr 18, 2023. Quintana Roo 77600. Food was great, everybody at the restaurant was friendly, helpful, willing to make everything just right. This casita features one king bed and a small living room. Grand Park Royal Cozumel is an award-winning 5-star resort with a Mayan-inspired atmosphere. The landscaping is awesome - it's jungle-like, and we saw many iguanas, lizards, birds, and even a coati right outside our room deck. San Miguel, the island's largest city, is a 20-minute drive away and offers shops and dining options like Jimmy Buffett's Margaritaville. Dont miss out on the best part of this place. There's also free full access to all facilities at the next-door sister property, which has several restaurants and bars, as well as a spa, kids' club, boat dock, fitness center, and two pools. USD 255.28/night. Situated on the water, the resort doesnt have a beach but is close to one. He apologized for the delay and we had our keys soon after that. By proceeding, you agree to our Privacy Policy and Terms of Use. Response from Fiesta Americana Cozumel All Inclusive on Feb 1, 2023. Great service. Hopefully they get it figured out soon. Seller of Travel Ref. Luis and Julio were amazing guides for our excursions, Manuel was our attentive server, and Samuel kept us well-hydrated. Hi!, I'm Lexi Rooms are minimalist in style, clad in whites and soft neutrals that are paired with simple, attractive wooden furniture. Enjoy the adults-only pool and spacious suites with private patios that have romantic ocean or garden views. Ask about 36% or 40%, Aluminum 100 cu. This resort offers a wide range of amenities, including complimentary Wi-Fi, free parking, a private beach, nightly entertainment, and a buffet breakfast. The Explorean experience is all about discovery and unlocking the imagination. Select dates and complete search for nightly totals inclusive of taxes and fees. Useful. Response from The Explorean Cozumel on Jan 20, 2023. We will be more than happy to welcome you back soon. It's quiet and calm but their sister resort is a short walk away and you can enjoy the amenities of a larger resort there. So many wonderful people! Cozumel, Want to get even more out of your stay? Dear Melissa, thank you very much for your kind words, we are so happy that you loved our unique concept.We are looking forward to welcoming you again in the near future. Here, on the largest and most pristine island in the Mexican Caribbean, you are invited to do as much, or as little, as you please. The developer/seller of timeshare interest in the US and Hawaii Collections are Diamond Resorts U.S. Collection Development, LLC and Diamond Resorts Hawaii Collection Development, LLC located at 6355 Metrowest Blvd., Orlando FL 32835. Learn how your comment data is processed. THE COMPLETE OFFERING TERMS ARE IN AN OFFERING PLAN AVAILABLE FROM THE DEVELOPER. It still will have tourist attractions, high-end restaurants, and shopping, but in a much more relaxed atmosphere. At the end of the day, retreat to your accommodations, one of 56 Explorers bungalows that feature private balconies, two queen beds and a sitting area (no TVs). Overall, we enjoyed our stay though. The Explorean - La Coleccion This website uses cookies to ensure users get the best experience on our website. And after a day full of adventures, return to the comfort of your room, enjoy the special amenities we offer and sample the culinary delights that our chefs create from local ingredients. Dreams Jade Resort & Spa Reviews: Everything You Need To Know. Cancun is also more touristy, while Cozumel has a quieter and more laid-back atmosphere. An all-inclusive La Coleccin resort, The Explorean offers as much or as little activity as you wish to enjoy with the kids. Book it. The excursions that were included were a nice perk, but we didn't know they offered them at different times. Dear Treesha ReneeFirst of all, we thank you for taking the time to write about your stay with us.Thank you for so much detail in our property, as for the comments that you tell us about the service, they will be shared directly with the area managers to be able to review what happened.We hope to have you with us again to give you the service you deserve. An island just off the coast of Cancun, Cozumel offers stunning beaches, interesting attractions, and world-renowned dive and snorkel sites. Dear Allan, Thank you for leaving a comment. For those seeking a touch of romance, Sabor Cozumel offers romantic and honeymoon packages. Kudos to Ruben, Luis, and Renata. Warm regards. Greetings. Our all-inclusive concept will allow you to enjoy a beautiful room, gourmet food and drinks, as well as one daily activity per person in this wonderful natural environment, for example: Snorkeling Playa Uvas, tour to El Cielo, excursion to Dzul-Ha, among others. There are 8 restaurants and bars at the resort, so you will never go hungry. The mold continued on Borge the ceiling and lamps! Your digital concierge, I'm ready to support you in whatever you need, such as attending your requests, clarifying your questions and most importantly, making your stay unique. Armando, Alfonso, Samuel, Marco, Manuel, Eduardo, Alejandra, all treat us like friends, not just guests. Staying in the jungle doesnt mean sacrificing the comforts of home, including exceptional restaurants and bars serving authentic Mexican flavors, plus exotic amenities such as a pool immersed in the jungle, a private beach club and full access to the offerings at the neighboring Fiesta Americana Resort. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window, Carretera a Chankanaab km 7.5, Zona Hotelera Sur, Cozumel, QROO, Response from The Explorean Cozumel on Jul 4, 2023, Dear EthanThanks for the feedback, we are happy to have been your hosts on this trip, our staff Carlos will be happy for this comment, regarding the beach club, it is an administrative issue that our corporate team is working on.We hope to have you back soon to continue creating unforgettable moments.Greetings. Please check our partner sites when booking to verify that details are still correct. No. There was slime on the wall behind the pillows. Slip into the lush Caribbean jungle at The Explorean Cozumel and pamper yourself in a way you did not think was possible. You can still swim there, but the pier is closed, the two beachside restaurants are closed, and the beachside platforms are not in service. Treat yourself to a hot stone massage, a body scrub, or reflexology at Spa Na' Ha', the onsite spa. It's a great property HOWEVER it's old and run down. The food was delicious. Dear Roberta, thank you very much for taking the time to write about your experience, on behalf of all of our staff we want to thank you, we are so happy to know you had a great time. Drinks and snacks included. Casita Stand Alone 1 King - The Explorean Cozumel Dear Sonny, We appreciated your honesty with this review, we will consider your observations regarding the food and drinks, it is a weird situation because we are very careful with food preparation, but please accept our apologies.We hope to have the opportunity to welcome you again and change your perspective of us. Quintana Roo, Definitely hoped for more. Our Explorean Cozumel review will break down everything you need to know about this exclusive property. Every single staff member was so thoughtful,friendly, and knowledgeable of culture. We hope to have the opportunity to welcome you back soon.Regards, Traveled with partner, Traveled with family, Response from The Explorean Cozumel on Jan 19, 2023, Dear Michelle,Thanks for such a kind comment, we are glad to know that you had a good time with us.We hope you can allow us to welcome you back soon!Regards. Away from the property, guests can take guided expeditions such as hiking into the jungle, biking the island, horseback riding, kayaking, snorkeling, or touring Chankanaab National Park or Mayan ruins. This all-inclusive hotel is perfect for those who love to lounge on the beach, dine at gourmet restaurants, and explore everything Cozumel has to offer! The Sales Agent is Hilton Resorts Corporation (dba Hilton Grand Vacations) located at 6355 Metrowest Blvd. At Explorean Cozumel we have different activities that will make your stay more pleasant: Beach day: We will have everything you need for you to enjoy the virgin beaches on the other side of the island. The Explorean Cozumel - All Inclusive 4-star property Carretera a Chankanaab km 7.5, Cozumel, QROO travelocity Price Guarantee Photos Rooms Reviews Amenities See More Photos 4.6 out of 5 Wonderful! Response from Walter Cordova on Mar 21, 2023. the daily activities were great and all the staff was amazing. We are glad to know you had a great stay with us. Interested in ownership with Hilton Grand Vacations? 10 Cozumel All-Inclusive Adults-Only Resorts 2023 - Honeymoon Always 75 Carretera Costera Sur, 77600 Cozumel, Quintana Roo, Mexico. A few cons of the resort are the showers in the rooms, not much of a party night life unless you leave the resort and certain parts of the resort need to be updated like the pools with missing tiles. Spa credit applies to treatments only, not to spa products or salon service. They dont have a dehumidifier system in this hotel and its in the middle of a jungle, hence the mold. Warm regards. Get exclusive perks during your getaway at The Explorean Cozumel All-Inclusive. We will definitely return! Stop by and enjoy a drink at our Lobby Bar, where we offer a everything you need to make your own cocktail. Hilton Grand Vacations is a registered trademark of Hilton Worldwide Holdings Inc. or its subsidiaries and licensed to Hilton Grand Vacations Inc. Hilton Grand Vacations and its properties and programs operate under the Hilton Grand Vacations name pursuant to a license agreement with Hilton Worldwide Holdings Inc.

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