There is no additional charge for a vehicle exchange, as long as you stick to the agreed date. SAD THAT THIS GENERATION DOESN'T WANT TO SPEAK TO PEOPLE, ONLY EMAIL OR TEXT AND LACK SIMPLE COMMON SENSE TO KEEP YOUR CUSTOMER HAPPY!! If I could give this zero stars I would. Sixt should return your deposit or authorization amount in full after the rental finishes, but it can take a few days for those to show up on your account. This Range Rover had many scratches that were not reported from the last use! Rehoboth Beach, DE, Michael Krzepkowski Completely unethical company. This companies practices of transferring damage to another customer when they are not doing their part to document damage is appalling and despicable! If you are planning to visit Los Angeles in the near future and need a rental car, consider renting from Sixt Rental Car LAX. New York, NY, Rohinie Ranjitsingh Rochester, NY, Tommie L 167.86.125.80 (Rsw) Fort Myers airport location First I waited over an hour for a car because the Kia Rio I booked online wasnt available, the lady was nice and gave me a Chipotle giftcard. They have nice new cars and the staff is friendly and professional. If I could give a lower score I would. Both their website and app are OK. For tax reasons, a SIXT+ car can only be rented in the country where your company is based. You all should be cautious as well. Obviously it's because they get nothing but complaints. A compact vehicle is a step up from a mini in terms of size. This place is unethical. | This includes damage caused outside of your control including hailstorms. It began in Chicago in 1918 and now operates in 145 countries. You may also simply leave us your contact information and we will be happy to call you back. Now 3 weeks later I am still dealing with this company because they are stating I did not return the car on time. Search help topics. Through Expedia we rented from SIXT at Boston AirPort. However, we only got the 524 USD paid for the tyres, and not the additional 50% refund of our car rental payment. I would give them zero stars if I could. Examples of convertibles you can rent from Sixt include the BMW 430i, Audi A-Trop, and Ford Mustang. From the time you collect your vehicle, you and any nominated driver noted on the rental agreement, are financially responsible for any loss of damage to the vehicle. $290 for a 24 hour rental. Besides their prices being the best in town, I always receive fast courtesy service from the counter people. Hertz offers a wider variety of vehicle options than Sixt. If youre a student, Sixt recommends letting the company know. We returned the car to Boston one week later and were given assurances that we would be refunded 524 US dollars for the 3 tyres within 10/12 working days. When youre finished with the rental, return the vehicle to the drop-off rental counter. When I got to the counter, I was informed that on top of the deposit which is typical I would be charged an additional $150 per car. If you want to continue using the vehicle, just keep driving. Things to know. Multiple emails and phones calls that lasted for days with no result. I have to share this story as it is pretty incredible. Some examples of compact cars that Sixt offers are the Toyota Yaris IA, VW Golf, and Honda Civic. They are criminally negligent, at best, and certifiably Some vehicle groups may be age restricted. Can barely contain my rage - have rented hundreds of cars on 5 continents, yet something like this happened never before!! The worst ever. On Aug 28,2022 I booked a Ford ?? Easy to get out of airport and return was simple and fast. An application form (downloadable from the AAA or AATA websites) 2 passport-size photos. Made a reservation online, received confirmation email, went to the pick-up location at Amsterdam CS. I do not think the agent was trying to take advantage of me or screw me. Emergencies during rental. After finding the ticket, going into the city of Chicago site, reviewing the pictures taken, I noticed it was actually a BMW X1 and was not the car I rented. For an even more luxurious experience, consider renting a lux convertible from Sixt. I paid that amount to them, and then asked them to reimburse SIXT. You wont find the same luxury class of vehicles with Dollar as you will with Sixt. These revised and more detailed documents, which I was never provided before picking up the car, showed a total estimate of 831 Euros!!!! They never did a walk around with me before I got in the car. The handover was smooth and quick, even during prime tourist season. Fort Collins, CO, Pradeep Kumar Reddy Nalamada Having a toll pass makes your commute easier when you travel. The Chevy Silverado 1500 is available for pickup truck rental. Never again. Non-EU citizens can drive vehicles with up to 9 passenger seats (FVMR). Here are a few ways you might be able to avoid it: - Renting a car with cash - If you pay for your rental in full and upfront, using nothing but cold hard cash, many companies will waive the need to run background checks. Get Directions. The Sixt car subscriptionis a newer product from the company. Edited December 20, 2022, Luis Barbosa To rent a car with SIXT in the USA you will need a valid driver's license, plus a passport if you are an international renter. What happened to customer service, this company has no idea what that is apparently! BRAVO to Sixt. The first and what will be the only time I ever use SIXT they send me pictures of damage to the rental car that had not had any impact with anything ever while I was driving it--there is no way I would not have noticed it hitting something with the damage they alleged. While I was mad, I was willing to let it go and enjoy my trip. I was duped two times by this company, saying they were going to put me in these cars and they straight up lied. The Bronx, NY, Stephen Roylance If you dont own a credit card, Sixt will rent to people under age 25 using a debit card. Many of our customers use their SIXT+ car subscription for example as a commuter car, to bridge the gap until the delivery of the new or leased car, as a company car or simply because they enjoy testing different vehicles for different life situations. not even worthy of a single star but sadly thats the lowest option. , INCLUDED MILEAGE: Basic free mileage package. In this article, we will give you an overview of how Sixt works and what you can expect from your rental experience with them. The paint on the rim was damaged. Calgary, AB, Jane DOE Avoid at all costs. You'll provide your driver's license at the start of the car rental process, primarily for identity verification and to ensure that your license is in good standing. SIXT does not offer discounts for fueling your vehicle on-site. Unfortunately the Iceland air land cancelled my flight Oct 19,22, rebooked (Edit) on Sixt my pickup day for Oct.20,22. The car rental agency offers a variety of vehicles, from economy cars to luxury SUVs. There was no visible damage when I left it. "His toll bill from tolls: $9.96. 877-820-0668. You can find Hertz rental services available on every continent except Antarctica. Regardless of all of this, I decided to go with SIXT and give them an honest chance. We didn't want to take a chance of being late to our flight so we had to pay $16 for an Uber. Sixt now rents cars from over 2000 locations worldwide. After the first rental term, the deposit will be released to your payment method. This happened 2/18/22 about 1:30pm. It will give you a 25% student discount, which helps offset the Young Driver Surcharge. Sixt rent a car offers Range Rover for $102 per day. The estimate put a price tag on the generic "rim" and it was about 20% higher that the BMW catalog shows for exactly correct replacement part. They have definitely lost a customer and I am hoping that those who read this will take their business elsewhere! MAINTENANCE & WEAR: All maintenance and wear and tear costs are also covered. Paradise Valley, AZ, James Bertrand Jr Boulder, CO, Kristin Bjornson The service is available throughout the US, using existing Sixt rental locations and pools of cars, rather than specific vehicles, to ensure constant, immediate availability. You can email the site owner to let them know you were blocked. When Does Sixt Return Your Deposit? If, upon your first review of the terms of a Rental Agreement, you decide that you do not wish to accept the terms of the Rental Agreement, youmay elect to terminate the SIXT+ subscription and will receive a refund of all fees already paid upon reservation. Dollar now operates as a subsidiary of Hertz. As hundreds of other reviews state, zero stars would be the better choice but not an option. I said I didn't have a specific vehicle in mind and to be honest could not remember exactly what Mercedes model was listed and shown on my reservation. However, upon arriving in CO and selecting the exact make and model of the rental, both a Jeep Grand Cherokee or a Chevy Blazer were available and they tried to get me to go with a Toyota Highlander. DO NOT RENT FROM THEM, OR YOU WILL REGRET IT! The additional driver (s) will need to have their license verified at the SIXT branch when the vehicles is picked up or at some point during the rental contract. For a full-size SUV, select a Cadillac Escalade or Chevrolet Suburban. For a premium paying rental they didn't accept a simple request or try to accommodate any alternative measurements. I spent the 1.5 hrs to forward their invoice and forms to my credit card company who thankfully has insurance against those claims. Overall it is a great business case how an inept backoffice clerk can destroy marketing and front office efforts. When I talked to Sixt on the phone the woman accused me of being a liar saying None of us like to admit fault I didnt do anything to it! What to say more that other people didn't mention. In the end I was pleased with and enjoyed the vehicle received, except it smelt like someone previously smoked in it. Im trying to cancel 15 days prior to the date of the reservation. If a company has a Visit Site and/or phone number next Driver's license printed with non Roman Alphabet (Arabic, Japanese, Cyrillic etc) must be complemented by an international driver's licence. Both companies let you rent without a deposit. WHAT DO I NEED TO TAKE CARE OF? So while I was at work I booked a rental thru Expedia for a car at Sixt. breaking German Law by keeping customer credit card details on their files some 3 years later. For corporate customers, we at SIXT+ offer special corporate rates as well as payment on account. I'm a repeat customer and I've always had very good experiences with Sixt. You may run into legal issues if a non-authorized person drives the car and gets into an accident. Your actual charge will depend on the location of your rental. The SIXT + Terms and Conditions can be found in via the following link: General Terms & Conditions of Rental for SIXT+, Arrange call-back for corporate customers. One-way rentals work well if youre taking a business trip to multiple cities, relocating, or taking a fun road adventure. Standard items include a passport-size photo and a valid driver's license. Henrico, VA, Anthony Phelps For instance, most rental companies have counters at JFK, LaGuardia, or Newark airports in the New York City area and SIXT does not. I don't write reviews ever and I don't try to get out of things I am responsible for. Their job is to represent Sixt well, having the will to win the client's business once again in the future. Date of experience: April 12, 2022. And if I wished to cancel the booking, I would have to pay $100 cancellation fee, even though no cancellation fee was indicated in the original booking! I was in a rush and did not have time to switch out the car. What is a car subscription, what is the difference to leasing, and what are the conditions? But none include supplemental insurance! There was a millimeter-size chip in the windscreen (that was probably already there when the car was handed over since it was barely visible) - see photo below. Alamo Rentals Through Sam's Club Do NOT Include All the Extras Like Sixt Does. They charge credit card very high commissions for highways and similar payments. Trying to take advantage of my mother who is in her 70s. Outside of the US, you will need a valid license plus an ID or passport. Sixt is a rental car company based out of Munich, Germany with locations all over the world with several locations at popular airports. Stay away from this company!!! You can only have one active SIXT+ subscription at a time. Enterprise is only available in about 85 countries. First, their customer service is a nightmare (Yes they are located in the Philippines). I spent several other emails, but their responses were always the same. Quietly, without informing me they were printing remittance notices and finally mailed a bunch of them to me by bulk mail from the Netherlands (!) Greg Kotlarz, I am currently not having a good experience with Sixt rental. . They did not want to have a very unhappy first time customer and made a one time exception as a good will gesture and credited me the additional charges. Requirements for Licensing. What is a car subscription, what is the difference to leasing, and what are the conditions? If you have any questions about your payment options, please feel free to contact your personal contact at SIXT Sales. A very appreciative stranded tourist!!! The minimum term isone month, or more precisely 30 days. This company is the worst to deal with ever. Opting for an additional driver will allow youmore flexibilitywhen traveling. Further information on the SIXT+ car subscription for corporate customers can be found on the following page: SIXT+ company car subscription. MONTHLY CANCELATION OPTION: You can cancel your subscription anytime by returning the vehicle. There seem to be a number of factors influencing the experience, but, for the most part, SixT seems to be a good discount option. When you need to transport a larger group of people, consider renting a van from Sixt. See our How We Rank page for more details. The sign-up fee, which you only pay once at the beginning of your subscription, is in consideration for your right to participate in the SIXT+ program. UK residents: Two Proofs of Address less than 3 months oldNon-UKResidents: Valid Passport or National ID Card, For UK licences issued in Northern Ireland, the paper counterpart is still required in addition to the photocard. UK licences which are issued within Great Britain, since June 2015, the paper counterpart is no longer valid, therefore is not an accepted document., The counter paper part licence showed a Drivers points/endorsements. Now I know better. You can also find many other questions and answers about the SIXT+ car subscription in the FAQ section for private customers: FAQ SIXT+. Get help with your bookings, picking up of . Sixt is an alternative to Enterprise because it offers a variety of vehicles at a lower price. They convinced me to get extra insurance when picking up the car and then a week after dropping off the car they send me a bill for damages done to the car and a bill to pay 930$. A very convenient feature is the ability to order toll passes through the company's website. Numerous emails, phone calls to SIXT in USA and Europe, sending copies of photos and receipts numerous times. For instance, most rental companies have counters at JFK, LaGuardia, or Newark airports in the New York City area and SIXT does not. Expedia and Sixt kept blaming each other, then Amex cleared i up for me. All admitted students must take a medical examination and be certified as . Seniors can get an extra 5% off their rentals at Sixt with the senior discount. I explained it was not me, as I had not been in an accident. They did not charge my credit card. Poor, they are thieves rents cars with scratches and dont write it on their 1st issue car assessment when they rent you the car and then acknowledge the scratches when you return the car and blames you for it and holds your deposit pending investigation then says insurance has to review very dishonest in Trinidad they prey on tourists especially to do this to dont rent cars from them. To add insult to injury, they called the day after, unknowing that they didn't lend me a vehicle and the lady on the phone didn't even want to hear my story. All drivers (including any additional drivers) have to be in possession / have held a valid fulldriving licence for at least 12 months., IMPORTANT Further restrictions apply dependent on driver age andtype of vehicle required. You can cancel it at the end of any month. would give zero stars if that option was available. They've won my loyalty and have a life-long customer. Well, I'm reading some of the reviews and it looks like this isn't the first time they have done something like this where they charged another customer $800 4 months later for a supposed dent in one of the rims. They continue to refuse to provide awe a credit to my card which I used to secure the reservation. Sixt strives to offer excellent customer service. They are unresponsive to customer requests and needs and are a disgrace to the rental car industry. Also, I called three times and requested a speaking spanish representative and I was told that they don have one. If you decide to return your car within this period, your SIXT+ car subscription will be terminated after one month. They will take advantage and not give you what you booked and then charge you 3x+ what the quoted price was. Sixt Rent a Car on Rentcars. I EMAILED THEM BACK TO EITHER SPEAK WITH SOMEONE OR IF ANYONE HAD ANY COMMON SENSE JUST RESOLVE THE PROBLEM!! .I am sure they didn't hire her just because she can read only. The SIXT + Auto subscription runs very flexibly and is billed in 30-day periods. Worst experience! For example, last year in Germany with a 9 day hire of a Mercedes E-Class (an upgrade), quoted 960 Euros and charged me in the region of 1800 Euros. Interestingly, it began operations in 1912 when Martin Sixt founded the company in Munich. The action you just performed triggered the security solution. I do not recommend this company. The time on the ticket was interesting because I knew I was not in Chicago at the time the ticket happened. Kemwel. Enterprise owns close to double the number of locations when compared to Sixt. This company doesnt even deserve one star. However, the company places restrictions on these transactions. Whether youre going on a road trip or visiting family, your trip will be more enjoyable with multiple drivers.. For example, the company provides a 24/7 hotline that you can call if you have any problems with your rental car. Can an employee of my company book SIXT+ car subscriptions centrally for other employees? With quick check-in, no hidden costs, and free cancellation, SIXT is all about convenience. Yes, they normally do - but there are ways to get around this process if you feel it's unjustified for any reason. You can fit three luggage bags in the trunk of these vehicles. In fact, officers have the right to check . This was my first rental experience with Sixt and will rent from them again. deserve their business. In all other circumstances, the one time sign-up fee and the first terms' subscription fee are non-refundable. SIXT started out with three locations and grew into an international company with locations throughout the United States. They put them back on and got us on our way !!! First the website showed no vehicles available but Expedia did, so I booked through Expedia. A SIXT+ car subscription is suitable for anyone who needs a car for one or more months, or perhaps has already thought about leasing or buying a car. (317) 688-6121. Customer service is no existent, never use again. one that corresponds to the contractually-agreed vehicle group. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. They don't have employees around at 6am to look at the car with you at a airport location where flights start at 5am. Shame on they way they do business, very disappointed with this company. Never again. Complete LIES and FABRICATIONS. The mgr said he would give me a credit on my final bill but it did not show up. 0 stars. They said "ok" and I got another car. The car make and models are newer and more modern so if that is important to you then the average cost is more than worth paying. Dorchester, MA, Jaime Gervais Upon the return, the young lady who looked after us was very pleasant and helpful. My husband and myself were in Maine for 2 weeks end of July 2022. Renter Beware!! May 31, 2023. Things to know. Your reliable companion for business travel: rental cars, car sharing and cabs in one app.

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